Frequently Asked Questions
Everything you need to know about your Paul Fredrick experience.
How do I determine my correct shirt size?
We offer a comprehensive fit guide on every product page. You can choose between Slim, Heritage, and Tailored fits, and select specific neck sizes and sleeve lengths for a custom-tailored feel.
What is your return and exchange policy?
We want you to be completely satisfied. You can return or exchange any unworn, unwashed, or unaltered merchandise within 90 days of purchase. Please note that monogrammed or personalized items are final sale.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. If you require your items sooner, we offer 2-day and Next Business Day expedited shipping options at checkout.
Do you offer professional monogramming services?
Yes, we offer custom monogramming on many of our dress shirts and accessories. You can select your preferred font style, color, and placement directly on the product page before adding the item to your cart.
How can I track the status of my shipment?
Once your order ships, you will receive an email confirmation containing a tracking number. You can also track your package by logging into your Paul Fredrick account and viewing your order history.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer secure checkout options via PayPal and Apple Pay.